The Problem Framing Toolkit
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Getting Started with the Toolkit

Welcome to the toolkit! (start here)
What is Problem Framing?
#2 - Planning your time.mp4
Downloadables: Tools & Templates

Facilitator's Guide
Problem Framing toolkit tour
Agenda
Team Presentation Deck: Keynote
Team Presentation Deck: PowerPoint
Harmonia Font Files
Cooper Hewitt Font Files
Digital Templates: Mural
Digital Templates: Miro, 1 of 4
Digital Templates: Miro, 2 of 4
Digital Templates: Miro, 3 of 4
Digital Templates: Miro, 4 of 4
Preparing for Framing

Step 0 - Pre-work
Alternative Pre-work activity: Embarrassing Stories
Running Your Framing Workshop

From Pre-work to Framing
Workspace Template Overview
Step 1 - Problem Discovery
Step 2 - Problem Sensing
Step 3 - Problem Categorization
Step 4 - Context Analysis
Step 5 - User Mapping
Step 6 - Target Definition
Step 7 - Opportunity Exploration
Step 8 - Problem Reframing
Step 9 - Reflection
Bonus Step - Problem Leveling
Wrapping Up

What to do next
Design Sprints after framing
Additional Resources

📘 Problem Framing Foundations
🎥 Abstracting Problems
📘 Framing Design Problems
🎥 Design Thinking & Strategy - Good Kitchen Case Study
🎥 The Cynefin Framework
🎧 Mapping Experiences
🎥 Facilitator's Q&A with Jay
🎥 Getting started with MURAL
🎥 Getting started with Miro
⚡️ Design Sprint Toolkit

Running Your Framing Workshop

12 Lessons